Why me
I come from brand and creative direction. I spent over a decade in advertising before moving into product and experience strategy. That combination is rare in places where the work is technically complex.
Most people in this space are specialists. They go deep in one discipline: engineering, UX, product management, or go-to-market. I work across all of them. I hold both systems-level and human-centered views. The value I bring lies in moving between strategy, design, technology, and marketing without losing the thread that connects them.
The moment. AI has compressed how fast companies work. Teams that were already struggling to coordinate across disciplines are now being asked to move faster with more tools and less time to think. In the race for efficiency, people are iterating more and missing critical communication. The work I do creates shared clarity by understanding the value of new tools in relation to the people who use them. Being human-centered goes beyond thinking of a single end user, it means designing for humans-in-the-loop whether I’m working on sales, workflows, or adoption.
The work. I have led this work across digital products, physical environments, and large-scale enterprise programs. I have also spent years in consultative selling engagements across financial services, healthcare, pharmaceutical, manufacturing, automotive, aviation, retail, and telecom. In both contexts, the industries and products were different. The problems were often the same.
The difference. Innovation requires comfort with ambiguity. Technical people often come looking for black-and-white answers in a process that needs someone willing to bring color and context to the grey areas. That is where my background in marketing, research, design, and strategy does its most distinctive work. I use all my tools to surface what matters, communicate value, and most importantly, drive outcomes.
Decades of experience across disciplines, industries, and contexts. The range is the point.
Where I have done this
B2B DIGITAL AGENCY
Connecting the pieces into an end-to-end offering
A B2B digital agency working with global technology clients had strong go-to-market capabilities and access to offshore development through its parent company, but nothing connected them into an end-to-end product offering. I built that connective practice from scratch, hiring the team and introducing the frameworks to make it work. The team's strength was taking complex research and workshop outputs and turning them into cohesive narratives, roadmaps, and prototypes that made the path forward legible to clients and their stakeholders. The practice generated over one million dollars in new revenue in its first year.
DEFENSE PROGRAM
Building the process when there is no playbook
A multi-year classified defense program required the end-to-end design of a VIP government aircraft, across architecture, lighting, interiors, materials, and technology integration. The program had no defined design process, multiple stakeholders across government, military, and manufacturer, and design disciplines that had never worked together at this scale. I built the entire operating model: a collaborative workshop process to develop the strategic vision, a roadmap with clear milestones, cross-functional teams working together earlier than was typical, and a formal documentation system that gave military and government clients confidence in a process they had never experienced before. Every discipline, every stakeholder, every decision connected to the same strategic foundation. The program was delivered on time and within budget.
GLOBAL TECHNOLOGY COMPANY
When the methodology is the problem
A global technology company had invested in a field team of hundreds of digital advisors whose job was to help enterprise customers identify opportunities to co-innovate. The pipeline was full but not moving. Account teams were unsure when or why to bring the advisors in.
When I looked closely, the diagnosis was clear: the team was trying to do too much in a single sales engagement, conflating strategic alignment with solution development in the same room at the same time, and producing neither cleanly.
I designed a methodology that separated the two. Strategic clarity could happen through a workshop or a series of conversations, with flexible toolkits built around milestone outcomes rather than a single prescribed process. That clarity would then set up solutioning with the right people, the right investment, and a customer who actually knew what they were signing up for.